You may track your orders via our online partners Help Center
- Zalora’s Help Center https://support.zalora.com.ph/hc/en-us/articles/205944100
- Lazada’s Help Center https://www.lazada.com.ph/helpcenter/shipping-delivery/?spm=a2o4l.10450891.footer_top.3.bb7c68aczphQSO
Any item may be rechanged within seven (7) days from the date of purchase.
Official Receipt must be presented.
Hang / price tags must remain attached to the item.
The item can be rechanged with another at same or lower price.
Rechanged with a higher value are subject for additional payment.
Customer is not entitled to a return and exchange under the IRR of R.A. 7394 of the Consumer Act of the Philippines, based on the following reasons:
- Sudden change of mind upon purchase
- Defects caused by zmisuse or mishandling of the customer
- Awareness of defect(s) in the items bought during clearance or sale or sales promo with marked-down prices.
- Measurements should be taken directly on your body.
- Measure your chest over the fullest part of your bust while wearing a bra that fits.
- Measure your waist at the narrowest point.
- Your seat measurement should be measured around the fullest part of your seat.
- Inner leg length is measured from the top of your inside leg down to the floor.
Feel free to send us a message at email@example.com