KASHIECA

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FAQ

EXCHANGE POLICY

Any item may be rechanged within seven (7) days from the date of purchase.
Official Receipt must be presented.
Hang / price tags must remain attached to the item.
The item can be rechanged with another at same or lower price.
Rechanged with a higher value are subject for additional payment.
Customer is not entitled to a return and exchange under the IRR of R.A. 7394 of the Consumer Act of the Philippines, based on the following reasons:

  • Sudden change of mind upon purchase
  • Defects caused by zmisuse or mishandling of the customer
  • Awareness of defect(s) in the items bought during clearance or sale or sales promo with marked-down prices.
  • Measurements should be taken directly on your body.
  • Measure your chest over the fullest part of your bust while wearing a bra that fits.
  • Measure your waist at the narrowest point.
  • Your seat measurement should be measured around the fullest part of your seat.
  • Inner leg length is measured from the top of your inside leg down to the floor.
You are always welcome to get in touch with us.

BY MESSAGE
Feel free to send us a message at kashieca@benchtm.com